Terms of Service

Last updated: September 10, 2026

These Terms of Service govern a merchant's use of Loyria, a Shopify app that provides loyalty points and rewards features for Shopify stores. By installing or using Loyria, the merchant agrees to these terms.

Use of the App

Merchants may use Loyria only for lawful business purposes and in compliance with Shopify's terms, applicable laws, and their own customer-facing policies. Merchants are responsible for the reward rules, discount settings, customer communications, and storefront content they configure in Loyria.

Billing

If Loyria is offered as a paid app or paid plan, billing will be handled through Shopify's approved billing systems unless otherwise permitted by Shopify. Fees, trial periods, plan limits, and cancellation rules will be shown in the app or Shopify billing flow.

Data and Privacy

Loyria processes store and customer data only as needed to provide the app and related support. Details are described in the Privacy Policy. Merchants are responsible for ensuring their own privacy notices and consent flows accurately describe their use of loyalty and reward features.

Data Processing Terms

By installing or using Loyria, the merchant instructs Loyria to process the personal data needed to operate the loyalty program on the merchant's store. The merchant determines the loyalty rules and customer-facing notices; Loyria processes the data only to provide the app, support the merchant, protect the service, or meet Shopify and legal obligations. These terms and the Privacy Policy form the parties' agreement about that processing.

The processing lasts for the merchant's use of Loyria. Loyria limits access to personnel and service providers who need it to operate the service, does not sell personal information, and assists with Shopify privacy webhooks. When Shopify sends a customer or shop redaction request, Loyria removes the applicable live app data as described in the Privacy Policy. A merchant remains responsible for its own lawful customer notices and instructions.

Availability and Changes

We work to keep Loyria reliable, but the app may be unavailable during maintenance, incidents, Shopify platform interruptions, or third-party service issues. We may update, improve, limit, or discontinue features as the product evolves.

Acceptable Use

Merchants must not misuse Loyria, interfere with its operation, attempt unauthorized access, abuse referral or reward systems, upload malicious content, or use the app in ways that violate law or Shopify platform rules.

Limitation of Liability

To the maximum extent permitted by law, Loyria is provided as is and without warranties of uninterrupted or error-free operation. Loyria is not responsible for indirect, incidental, special, consequential, or punitive damages arising from use of the app.

Termination

A merchant may uninstall Loyria at any time from the Shopify admin. We may suspend or terminate access if a merchant violates these terms, creates security risk, or uses the app in a way that could harm Shopify, customers, or Loyria.

Contact

For app support, email wangjisong007@gmail.com. For a customer order, account, or discount question, contact the merchant whose store you used first.