Terms of Service

Last updated: September 4, 2026

These Terms of Service govern a merchant's use of Loyria, a Shopify app that provides loyalty points and rewards features for Shopify stores. By installing or using Loyria, the merchant agrees to these terms.

Use of the App

Merchants may use Loyria only for lawful business purposes and in compliance with Shopify's terms, applicable laws, and their own customer-facing policies. Merchants are responsible for the reward rules, discount settings, customer communications, and storefront content they configure in Loyria.

Billing

If Loyria is offered as a paid app or paid plan, billing will be handled through Shopify's approved billing systems unless otherwise permitted by Shopify. Fees, trial periods, plan limits, and cancellation rules will be shown in the app or Shopify billing flow.

Data and Privacy

Loyria processes store and customer data only as needed to provide the app and related support. Details are described in the Privacy Policy. Merchants are responsible for ensuring their own privacy notices and consent flows accurately describe their use of loyalty and reward features.

Availability and Changes

We work to keep Loyria reliable, but the app may be unavailable during maintenance, incidents, Shopify platform interruptions, or third-party service issues. We may update, improve, limit, or discontinue features as the product evolves.

Acceptable Use

Merchants must not misuse Loyria, interfere with its operation, attempt unauthorized access, abuse referral or reward systems, upload malicious content, or use the app in ways that violate law or Shopify platform rules.

Limitation of Liability

To the maximum extent permitted by law, Loyria is provided as is and without warranties of uninterrupted or error-free operation. Loyria is not responsible for indirect, incidental, special, consequential, or punitive damages arising from use of the app.

Termination

A merchant may uninstall Loyria at any time from the Shopify admin. We may suspend or terminate access if a merchant violates these terms, creates security risk, or uses the app in a way that could harm Shopify, customers, or Loyria.

Contact

For questions about these terms, contact us at support@loyria.com.