loyria
Last updated: September 10, 2026
Loyria provides loyalty points and rewards tools for Shopify merchants. This Privacy Policy explains how Loyria collects, uses, stores, and protects information when a merchant installs and uses the app.
Information We Collect
When a merchant installs Loyria, we receive Shopify store information needed to operate the app, such as the shop domain, access token, app installation status, plan information, and app configuration. Loyria's current loyalty core processes customer and order identifiers, order references, reward balances, and one-time reward-code usage. It does not persist customer names, email addresses, phone numbers, or addresses for this core service.
How We Use Information
We use this information to provide app features, authenticate Shopify requests, calculate points and rewards, issue discounts or coupons, show storefront loyalty widgets, operate merchant admin tools, troubleshoot errors, prevent abuse, and comply with Shopify platform requirements and applicable law.
Sharing
We do not sell personal information. We share information only with service providers that help us run the app, with Shopify as required by the Shopify platform, when directed by the merchant, or when necessary to comply with legal obligations.
Retention
We retain active loyalty records while a merchant uses the service, because the ledger is needed to show balances, reward history, and refund corrections. Shopify customer and shop redaction webhooks remove the applicable live records. Temporary files created for a Shopify customer-data request are kept for no more than 30 days and are removed earlier when a related redaction request is received.
Security
Loyria uses access controls, HTTPS for data in transit, and request signature validation for Shopify webhooks and app proxy requests. No online service can guarantee absolute security.
Merchant Responsibilities
Merchants are responsible for configuring Loyria in a way that matches their own privacy policy, customer notices, reward rules, and legal obligations. Merchants should disclose their use of loyalty and reward features to customers where required.
Contact
For privacy questions about Loyria, email wangjisong007@gmail.com. Customers should first contact the merchant whose store collected their information.